Privacy Policy
1. Introduction and Scope
Equilibrisk Ltd. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
2. Information We Collect
We collect information in several ways:
Personal Information Provided by You: Name, email address, company/organization name, phone number, job title, and any other information you provide through contact forms or inquiries.
Automatically Collected Information: When you visit our website, we automatically collect certain technical information including IP address, browser type, operating system, referring URL, pages visited, and duration of visit through cookies and similar technologies.
Client Data: When operators use our platform, we process data about game ecosystems, item transactions, player behavior patterns, and market metrics provided by our clients for the purpose of risk analysis and modeling.
3. Legal Basis for Processing
We process personal information based on: (a) your consent; (b) performance of a contract to which you are a party; (c) compliance with legal obligations; (d) protection of vital interests; (e) performance of public tasks; and (f) legitimate interests pursued by us or a third party.
4. Use of Information
We use collected information to: deliver and maintain our services; respond to inquiries and provide customer support; send promotional communications (with your consent); analyze trends and improve our offerings; comply with legal obligations; and detect and prevent fraudulent activity or unauthorized access.
5. Data Sharing and Disclosure
We do not sell personal information. We may share data with: service providers and contractors who assist in operating our website and providing services; legal authorities when required by law; and other parties with your explicit consent. Client ecosystem data is never shared with competing clients or third parties without explicit authorization.
6. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. Clients may request deletion of their data subject to legal and contractual obligations. Aggregated, anonymized data may be retained indefinitely for analysis purposes.
7. Data Security
We implement industry-standard technical, administrative, and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure data centers, and regular security audits. However, no method of transmission over the internet is entirely secure.
8. Your Privacy Rights
Subject to applicable law, you have the right to: access your personal data; correct inaccurate information; request deletion of your data; restrict processing; request portability of your data; object to processing; and withdraw consent. To exercise these rights, contact us at the address provided below. We will respond within 30 days.
9. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and remember preferences. Essential cookies are required for website functionality. You may disable non-essential cookies through your browser settings, though this may affect site functionality. See our Cookie Policy for detailed information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information. This Privacy Policy applies only to information collected through our website.
11. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account immediately.
12. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence, including Hong Kong and other jurisdictions. These countries may have data protection laws that differ from your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: Equilibrisk Ltd., 18 King Fung Path, San Po Kong, Hong Kong. Email: info@equilibrisk.com. Phone: +852 5963 8074. We will respond to your inquiries within 30 business days.
14. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services following changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.